Effectiveness and side effects of medication may differ from individual to individual.
The content provided on this webpage is to provide information only, to be fully-interpreted by a medical professional, and not intended as a guide to make purchase decisions, or a substitute to advice of a medical professional. The product images shown are for illustration purposes only and may not be an exact representation of the product Information last updated on: : Tue 16:52:10 GMT+0800 (Malaysia Time) DoctorOnCall shall not be liable with respect to any loss, damage, cost or expense that the Customer or any person may incur as a result of any delay in the financial institution processing of the said refund. Customer's receipt of the refund will depend on the period of time the selected financial institution takes to finalise the refund.
If any Product which was not included in the Customer's Order is delivered to the Customer, DoctorOnCall shall collect the Product from the Customer.If a Product which was ordered and invoiced is not included in the delivery, DoctorOnCall shall either refund the Customer the value of that Product, or replace the ordered Product. All replacements or exchange of Products shall be effected subject to stock availability.A courier payment slip is to be furnished to DoctorOnCall for the purpose of reimbursement. 6 and 7 of this Return and/ or Exchange Policy have been fulfilled, refunds/ exchanges will be made to the Customer, and the Customer will be reimbursed by DoctorOnCall for any courier charges incurred in returning of the Products. DoctorOnCall will inspect the returned Products upon receipt of the same. The return of a Product by a Customer does not automatically warrant for an exchange or refund.Failure to return the Product as described in clause 6 and 7 will result in a cancellation of the return and/ or exchange request, and any fees incurred in delivering the package back to the Customer will be borne by the Customer.
#Aquadine pill manuals#
For rehab products, wheelchairs, electronic products, and medical devices, all products must be returned in its original packaging with cables, accessories, and documentations including manuals and warranty card intact.The affected Products MUST be returned in its new, unused, original condition, with quantity and packaging was delivered to Customer.Upon approval of the Return and/ or Exchange request, the Customer is to deliver the affected Product back to the address of the vendor as stated on the parcel received.The Customer will be contacted by DoctorOnCall within one (1) day of request for return and/ or exchange to inform the Customer of the return and/ or exchange process.DoctorOnCall reserves the right to reject the request for return and/ or exchange if not notified by the Customer within one (1) day of receiving the product. Should the Customer meet the criteria of Clause 1 of the return and/or exchange criteria stated above, the Customer will need to contact our customer service via email or call our hotline at 03 - 8048 2000 within one (1) day of receiving the product.The Customer shall examine the Product(s) immediately upon receiving for any deficiencies and/or damages."Change of mind" is not allowed as a reason for return and/ or exchange.If the product delivered is different from what was ordered.If the Product has expired or is nearing expiry (less than 6 months) or.If the Product was delivered in a damaged or defective condition or.Return and/ or Exchange of Products can be arranged under the following reasons:.A cancellation notification will be sent to the Customer’s email.
Orders that requires a doctor/pharmacist consult will be automatically cancelled and refunded if the customer is unreachable after 5 attempts (within 2 working days).The Customer is not allowed to cancel the order once the order has been picked and packed by DoctorOnCall.Refund will be credited into the Customer’s credit card or bank account depending on the period of time the Customer’s financial institution required to arrange for the refund. DoctorOnCall will notify the Customer if that is the case and return any payment that the Customer have made. DoctorOnCall reserves the rights to cancel any orders if the product is not available for any reasons.
0 kommentar(er)
